Customer Care - Tech Support

In our Technical Support area, you will find important system notices, the status of various servers, information on how to set up Internet software under various operating systems, answers to numerous frequently asked questions, our technical support library and reading room, plus information on how to take advantage of the free web space you are given with each Internet account.

	File Download area Missing a file? Try Cyberlynk's public download area, if you don't see something you need please contact CyberLynk Tech Support.
	Local Network - WI Dialup numbers CyberLynk customers within southeastern WI should use this searchable database for locating a local phone number.
	Extended Network - Nationwide Dialup numbers (username starts with lnk) If you are a CyberLynk Extended Network customer with a username that starts with lnk, then you should be using this searchable database for a phone number close to you.
	Connection speed test How fast is your Internet connection? CyberLynk's speed test will tell you approximately how fast your connection to the Internet is.
	Subnetting chart (HTML) or Subnetting chart (PDF) Trying to setup a network? Need help with you IP address scheme's? CyberLynk has put together an easy to use subnetting chart for your convenience.
	IP/DNS Tools CyberLynk has put together some tools to help you in troubleshooting issues on the Internet or with your domain. With these you can perform lookups on MX records, A records, NS records, ARIN, WHOIS as well as performing trace routes and pings.
	Update Your SPAM Filtering Rules Are you subscribed to CyberLynk's SPAM Filtering service? Do you want to download the new Outlook Plugin? Click here for more information.
	Custom Cold Fusion Tags CyberLynk has listed all of the custom Cold Fusion tags that are installed on our web servers. Each tag has a description that shows how to properly use the tag for your website.
	Explanation of Analog Stats or Explanation of LiveStats 6.2 Don't really understand your web stats? CyberLynk explains the details of the website statistics so you can understand them better.
	Internet Traffic Information Do you have a dedicated Internet connection from CyberLynk? CyberLynk keeps traffic graphs for every connection on our network and monitors them 5 minutes.
	Virus Tracking and FREE Virus Scan Does you computer have a virus? Not sure what latest virus/worms are? Get an up-to-date list of new virus's and scan you computer for FREE.
	FTP/Backup Clients CyberLynk has reviewed and listed several FTP and Backup clients that are very user friendly and simple to use.